These Terms and Conditions ("Terms") govern the use of the Blizus mobile application ("App") and the services provided by Blizus Solutions Private Limited ("Blizus", "Company") to the users ("Users"). By using the Blizus App or availing of any services provided by Blizus, Users agree to be bound by these Terms.
Service Description
- The Blizus mobile application provides on-road assistance for vehicle breakdowns and household help services for various tasks such as plumbing, electrical repairs, and related assistance.
- Blizus aims to provide timely and efficient assistance to Users, subject to availability and feasibility.
User Responsibilities
- Users must provide accurate and up-to-date information while using the Blizus App or availing of the services, including their location and contact details.
- Users are responsible for ensuring the safety of their belongings and property during the provision of services by Blizus.
Service Availability
- The availability of services is subject to various factors, including but not limited to, location, weather conditions, and resource availability.
- Blizus strives to provide uninterrupted services; however, it does not guarantee the availability of services at all times.
Service Charges
- Users may be charged fees for availing of the services provided by Blizus, which will be communicated to them prior to the provision of services.
- Blizus reserves the right to revise the service charges at any time, with prior notice to Users.
Payment Terms
- Users agree to pay the applicable service charges in advance or as per the agreed-upon terms.
- Payment methods accepted by Blizus include, credit/debit cards, or any other mode as specified by Blizus.
Cancellation and Refund
- Users may cancel their request for services subject to the cancellation policy of Blizus, which will be communicated to them at the time of booking.
- Refunds, if applicable, will be processed as per the refund policy of Blizus.
Liability
- Blizus shall not be liable for any damages, losses, or injuries arising out of or in connection with the use of the App or the services provided, except to the extent caused by Blizus's negligence.
- Users are responsible for their own safety and security while using the App or availing of the services provided by Blizus.
Indemnification
- Users agree to indemnify and hold Blizus harmless from any claims, damages, or liabilities arising out of their use of the App or the services provided by Blizus.
Intellectual Property
- All intellectual property rights related to the App and the services provided by Blizus, including but not limited to trademarks, copyrights, and patents, belong to Blizus Solutions Private Limited.
Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of indian Jurisdiction.
- Any dispute arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the rules of indian law and in gurugram only.
Amendments
- Blizus reserves the right to amend these Terms at any time without prior notice. The amended Terms will be effective upon posting on the Blizus App or notification to Users.
Severability
- If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
By using the Blizus App or availing of any services provided by Blizus, Users acknowledge that they have read, understood, and agree to abide by these Terms and any additional terms and conditions provided by Blizus.